• Clear Spring Health Exceptions and Appeals

    As a Medicare member, you have the right to make an appeal or grievance.

    We understand that you may not always agree with our decisions.

    We understand that you may not always agree with our decisions. Find answers to your questions about filing an appeal related to benefits and coverage for medical services and prescription drugs, including problems related to payment in the documents below.

    Request an Expedited Medicare Appeal

    If you believe that waiting for a decision under the standard time frame will jeopardize life and health, request an expedited appeal.

    Medicare Grievances

    If you are dissatisfied with any aspect of your healthcare plan, customer service, or provider, request a Medicare Grievance form.

    If you have a medical emergency, please dial 911

    Last Updated on October 1, 2020, 10:53 am CDT


    Clear Spring Health, PO Box 278530 Miramar, FL 33027 ©Copyright 2020 Clear Spring Health. All rights reserved.

    Clear Spring Health has a contract with Medicare to offer PPO, HMO, and PDP Plans. Eon Health has a contract with the Georgia Medicaid program and a contract with the South Carolina Medicaid program. Enrollment in these plans depends on contract renewal.

    To learn more, please call (877) 364-4566 TTY users should call 711. Our office hours are October 1 – March 31, seven days a week, 8:00 a.m. – 8:00 p.m. and from April 1 – September 30, Monday through Friday, 8:00 a.m. – 8:00 p.m. (you may leave a voicemail Saturday, Sunday and Federal Holidays).

    Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.Llame al 1-877-364-4566 (TTY: 711)