• Contact Us

    Clear Spring Health and its employees are available to assist our members and providers with any questions, comments or concerns that arise. Please use the following contact information to reach the appropriate department.

    Note: If you have an emergency situation, please call 911 immediately!

    Information

    For General information pertaining to the plan, please email: info@clearspringhealthcare.com

    Medicare Advantage Plans


    Member Services

    Phone: (877) 364-4566
    Address:
    Clear Spring Health
    PO Box 278530
    Miramar, FL 33027

    Enrollment Services for
    Prospective Members

    General Phone: (877) 364-4566
    Enrollment Applications: (866)-341-2265
    Address:
    Clear Spring Health
    PO Box 278530
    Miramar, FL 33027

    Grievance & Appeals

    Phone: (877) 364-4566
    Fax: (866) 235-5181
    Address:
    Clear Spring Health
    Attention: Appeals & Grievances
    3601 SW 160th Avenue,
    Suite 450 Miramar,
    FL 33027

    Premium Payment Address

    Address:
    Clear Spring Health
    PO Box 74007287
    Chicago, IL 60674-7287

    Claims & Submissions

    Address:
    Clear Spring Health
    P.O. Box 491
    Park Ridge, IL 60068-0491

    Payer ID: 85468

    Medicare Part D Plans


    Member Services

    Phone: (877) 317-6082
    Address:
    Clear Spring Health
    PO Box 278470
    Miramar, FL 33027

    Enrollment Services for
    Prospective Members

    General Phone: (877) 364-4566
    Enrollment Applications: (866)-341-2265
    Address:
    Clear Spring Health
    PO Box 278530
    Miramar, FL 33027

    Appeals & Grievances

    Phone:  PDP – 877-842-9790

    Calls to this number are free.

    Call hours are 24 hours a day, 7 days a week.

    TTY: 800-899-2114

    Calls to this number are free.

    This number requires special telephone equipment and is only for people who have difficulties with hearing or speaking. Calls to this number are free.

    Call hours are 24 hours a day, 7 days a week.

    FAX: 1-614-907-8547
    Address:

    Express Scripts

    Attn: Grievance Resolution Team

    P.O. Box 3610

    Dublin, OH 43016-0307

    Website: You can submit a complaint about Clear Spring Health Value Rx (PDP) directly to Medicare. To submit an online complaint to Medicare go to www.medicare.gov/
    MedicareComplaintForm/home.aspx
    .

    Premium Payment Address

    Address:
    Clear Spring Health
    PO Box 74007287
    Chicago, IL 60674-7287

    Claims & Submissions

    Address:
    Clear Spring Health
    PO Box 278470
    Miramar, FL 33027

    Pharmacy Information


    Coverage Decisions for
    Part D Prescription Drugs

    Phone: 1.844.374.7377 (1.844.ESIPDPS)
    Calls to this number are free.
    Our hours are 24 hours a day, 7days a week.

    TTY: 1.800.716.3231
    This number requires special telephone
    equipment and is only for people who have
    difficulties with hearing or speaking. Calls to this
    number are free. Call hours are 24 hours a day,
    7 days a week.

    Fax: 1.877.251.5896
    Address: Express Scripts
    Attn: Medicare Reviews
    P.O. Box 66571
    St. Louis, MO 63166-6571
    Website: express-scripts.com

    Complaints about
    Part D prescription drugs

    Phone
    MAPD: 877.842.9788
    PDP: 877.842.9790
    Calls to this number are free.
    Call hours are 24 hours a day, 7 days a week.
    TTY: 800.899.2114
    This number requires special telephone equipment and is only for people who have difficulties with hearing or speaking. Calls to this number are free. Call hours are 24 hours a day, 7 days a week.
    Fax: 1.614.907.8547
    Address: Express Scripts
    Attn: Grievance Resolution Team
    P.O. Box 3610
    Dublin, OH 43016-0307
    Website:
    You can submit a complaint about Clear Spring Health Value 12x (PDP) directly to Medicare. To submit an online complaint to Medicare go to www.medicare.gov/
    MedicareComplaintForm/home.aspx
    .

    Payment Requests

    Phone:
    MAPD: 877.842.9788
    PDP: 877.842.9790
    Calls to this number are free.
    Call hours are 24 hours a day,7 days a week.

    TTY: 800.899.2114
    This number requires special telephone
    equipment and is only for people who have
    difficulties with hearing or speaking. Calls to this
    number are free. Call hours are 24 hours a day,
    7 days a week.

    Fax: 1.608.741-5483
    Address:
    Express Scripts
    ATTN: Medicare Part D
    P.O. Box 14718
    Lexington, KY 40512-4718

    Last Updated on October 12, 2020, 11:49 pm CDT

    Y1045_MK_W003-092520

    Clear Spring Health, PO Box 278530 Miramar, FL 33027 ©Copyright 2020 Clear Spring Health. All rights reserved.


    Clear Spring Health has a contract with Medicare to offer PPO, HMO, and PDP Plans. Eon Health has a contract with the Georgia Medicaid program and a contract with the South Carolina Medicaid program. Enrollment in these plans depends on contract renewal.

    To learn more, please call (877) 364-4566 TTY users should call 711. Our office hours are October 1 – March 31, seven days a week, 8:00 a.m. – 8:00 p.m. and from April 1 – September 30, Monday through Friday, 8:00 a.m. – 8:00 p.m. (you may leave a voicemail Saturday, Sunday and Federal Holidays).

    Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.Llame al 1-877-364-4566 (TTY: 711)