On 01/01/2024, Optum Rx will become our Pharmacy Benefit Manager. Don’t discard your current ID card yet!

You will receive a new ID card with the customer service numbers and other information the Pharmacy and PBM will need to serve you in 2024. Please keep your current ID card until 12/31/2023. FAQ

Doctor greeting patient

Extra
Benefits

Learn about the extra benefits such as dental, vision, hearing, and telehealth that may be available on your plan.

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Medication Therapy Management (MTM)

If you qualify for MTM, you can speak with your clinical pharmacy team to make sure your medications are working.
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Contact Information

Find a Provider

Find a participating physician, medical facility, dental, vision, or hearing provider near you.

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Find a Covered Drug

Search for a specific prescription drug including tier, cost-sharing and if a generic alternative is available.

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Find a Pharmacy

Find a participating local or national pharmacy near you.

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Price Drugs at Local Pharmacies

Search and compare prices at your local pharmacies by entering the drug name and location.

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Plan Documents

Review benefit details or download forms necessary to manage your MAPD coverage.

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Appointment of Representative

Use this form to assign an authorized representative to assist or handle affairs related to your health care services.

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MAPD Download PDF

Pay My Bill

Pay your bill online or select another bill pay option.

Click Here to Pay Online
(You will be directed to an external site)

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eCare Home Monitoring Program

With this program, eligible and participating members will receive special equipment to take their vital signs at home. Members will also have access to Registered Nurses to help with questions and care coordination needs.

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Quality Improvement

A program that applies quality of care and services across the company to ensure the improvement of our members’ health.

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Better Health for You Program

Appeals & Grievances

Review options to file a grievance, appeal or coverage determination if you are dissatisfied with the quality of care or coverage decision.

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Member Newsletter

Clear Spring and YOU! A members’ guide to healthy living.

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Request a PDF Directory

Our MAPD Provider Directory includes thousands of primary care physicians (PCPs) and specialists across our service area of select counties in Colorado, Georgia, Illinois, South Carolina, and Virginia.

Due to the directory size we recommend using the Provider Search above to more accurately locate the providers in your area. However, if you still prefer a printed copy, please contact Member Services at 1 (877) 364-4566.