Extra
Benefits
Learn about the extra benefits such as dental, vision, hearing, and telehealth that may be available on your plan.
On 01/01/2024, Optum Rx will become our Pharmacy Benefit Manager. Don’t discard your current ID card yet!
You will receive a new ID card with the customer service numbers and other information the Pharmacy and PBM will need to serve you in 2024. Please keep your current ID card until 12/31/2023. FAQ
Learn about the extra benefits such as dental, vision, hearing, and telehealth that may be available on your plan.
If you qualify for MTM, you can speak with your clinical pharmacy team to make sure your medications are working.
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Contact Information
Find a participating physician, medical facility, dental, vision, or hearing provider near you.
Search for a specific prescription drug including tier, cost-sharing and if a generic alternative is available.
Search and compare prices at your local pharmacies by entering the drug name and location.
Review benefit details or download forms necessary to manage your MAPD coverage.
Use this form to assign an authorized representative to assist or handle affairs related to your health care services.
Pay your bill online or select another bill pay option.
Click Here to Pay Online
(You will be directed to an external site)
With this program, eligible and participating members will receive special equipment to take their vital signs at home. Members will also have access to Registered Nurses to help with questions and care coordination needs.
A program that applies quality of care and services across the company to ensure the improvement of our members’ health.
Review options to file a grievance, appeal or coverage determination if you are dissatisfied with the quality of care or coverage decision.
Our MAPD Provider Directory includes thousands of primary care physicians (PCPs) and specialists across our service area of select counties in Colorado, Georgia, Illinois, South Carolina, and Virginia.
Due to the directory size we recommend using the Provider Search above to more accurately locate the providers in your area. However, if you still prefer a printed copy, please contact Member Services at 1 (877) 364-4566.